Return and Exchange Policy
At Gulika Apparel Private Limited, we strive to ensure your satisfaction with every purchase. If, however, you find that your item doesn’t meet your expectations, we have a comprehensive return and exchange policy in place to address your concerns.
Return Window: You may initiate a return or exchange within 7 days of receiving your order. Please ensure that the item is in its original condition, with all tags attached, and in its original packaging.
Process for Returns and Exchanges:
- Contact Us: To initiate a return or exchange, please reach out to us via phone at +91 9310711401 or email us at support@storegulika.com. Kindly provide your order number and the reason for the return or exchange.
- Evaluation: Our team will evaluate your request and provide further instructions on the return process.
- Return Shipment: If your return request is approved, you will be provided with the necessary details for shipping the item back to us. Please ensure that the item is securely packaged to prevent any damage during transit.
- Processing: Once we receive the returned item and verify its condition, we will proceed with processing your refund or exchange.
Important Notes:
- Items must be returned in their original condition, with all tags attached, and in their original packaging.
- We reserve the right to decline any return or exchange request that does not meet our criteria.
- Refunds will be processed back to the original payment method used for the purchase.
- Shipping and handling charges are non-refundable, except in cases where the return is due to a defective or incorrect item sent by us.
For any further assistance or inquiries regarding our return and exchange policy, please don’t hesitate to contact us. Your satisfaction is our priority.
Thank you for shopping with Gulika Apparel!
Store Address:
Gulika Apparel Private Limited
Kh No. 53/30, Bankoli Village, Alipur Road
Near Yadu Greens, North West Delhi, Delhi -110036
Website: storegulika.com